Terms of Service

Last updated: October 2026. By using this website or placing an order, you agree to these terms.

Orders and pricing

All prices are shown in US dollars. We may cancel or refuse an order, for example if an item is unavailable or a pricing error has occurred, and will refund any payment taken.

Shipping

We offer free shipping worldwide. Delivery times are estimates and may vary by destination and carrier. See our Shipping and Returns page for details.

Returns

Our returns process is described on the Shipping and Returns page.

Product information

We try to display colours and finishes accurately, but they may vary slightly depending on your screen and because each piece can differ a little.

Intellectual property

All content on this site, including text, images and design, belongs to Urban Haven or its licensors and may not be reused without permission.

Limitation of liability

To the extent permitted by law, Urban Haven is not liable for indirect or consequential losses arising from the use of this site or our products.

Contact

Questions about these terms? Email hello@urbanhavencompany.com.